Lifecycle and Disconnection
This page explains the customer-visible side of stopping an integration or changing access in Volv Analytics. It stays intentionally bounded: what you can usually do in the product, what changes right away, and when to contact support for help.
Disconnecting an Integration
Volv exposes connection-management areas such as Settings > Integrations and related connection screens. Depending on the provider and your workspace setup, you may see a disconnect, remove, or provider-management action there.
Use the controls that are visibly available in your workspace rather than assuming every provider uses the exact same button label or confirmation flow.
What Happens Immediately
When an integration is disconnected, the practical expectation is straightforward:
- New sync activity stops from that provider.
- New records from that source stop flowing into Volv until the connection is restored.
- Provider-driven activity stops updating for that connection, such as new CRM changes, meetings, scheduling events, or payment activity coming from the disconnected source.
This page intentionally describes the immediate visible effect of disconnection only: future data from that source stops arriving.
Revoke Access in the Source System Too
If you want to stop access on the provider side as well, review the connected-app or authorization settings in that source system.
| Integration | Typical place to review access |
|---|---|
| Close CRM | Settings or connected-app authorization areas in Close |
| Zoom | Zoom App Marketplace and installed app management |
| Stripe | Stripe Dashboard app or integration management |
| Calendly | Calendly integration or connected-app settings |
Provider interfaces can change, so use the current controls you can see in that product.
User and Workspace Access Changes
Removing a user's access
If your workspace exposes user-management controls and your role allows it, an administrator can remove or change a teammate's access from the relevant settings area.
The practical result is that the person should no longer be able to keep using the workspace with that prior level of access.
Workspace-level lifecycle questions
If you need help with a workspace-level change that is not available directly in your UI, contact Volv support through Contact Us. This is the right path for account-level questions, access problems, or lifecycle actions that need team assistance.
Need Help?
Start with the in-app support path described on Contact Us. It helps to include:
- your workspace name
- the integration or access area involved
- what action you took
- what you expected to happen
- any screenshot or visible error message
That gives the support team enough context to guide the next step without relying on unsupported policy assumptions.