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AI Analysis and Meeting Insights

Volv Analytics uses AI to process meeting transcripts and surface structured analysis inside the meetings experience. This helps teams review what happened in a conversation, understand key takeaways quickly, and stay aligned on next steps.

What Customers See in Call Analytics​

Open Meetings > Call Analytics to review transcripts and their AI-generated analysis.

In the current experience, customers broadly:

  1. Browse a list of transcripts.
  2. Open a transcript to read the meeting content.
  3. View the related AI Analysis for that transcript.

On larger screens, the analysis appears alongside the transcript. On mobile, it opens from the AI Analysis button in the transcript view.

The transcript list also shows whether analysis is still processing or already completed, so teams can tell when AI output is ready.

What the Analysis Shows​

The AI analysis is a structured summary layer for the meeting.

Depending on the meeting type, it can include items such as:

  • Sales calls: extracted sales details such as closer, expected close date, contract value, pipeline stage, objections, and next action.
  • General meetings: a meeting summary, key decisions, and action items.
  • Training sessions: training topics, participant feedback, and next steps.

Analysis appears after processing completes, so newly added transcripts may take a short time before insights are ready to review.

How AI Analysis Improves Over Time​

Volv can improve analysis quality over time through ongoing product improvements and platform updates.

For customers, that means:

  • transcripts may continue processing for a short time before analysis appears,
  • analysis quality can improve over time as the product evolves, and
  • teams can stay focused on reviewing conversations and acting on the insights surfaced in the product.

Best Practices​

  • Use Call Analytics to review the insights highlighted from important meetings.
  • Wait for processing to finish before expecting AI analysis on a new transcript.
  • Treat the analysis as a quick structured interpretation alongside the full transcript.
  • Use the transcript and analysis together to confirm key decisions, risks, and follow-up actions.